Infrastructure & Hosting

Our applications and supporting infrastructure are hosted using modern cloud platforms and managed services, including DigitalOcean and Microsoft 365.

We implement standard cloud security practices including:

• Encrypted HTTPS/TLS communications

• Managed firewall and network security controls

• Role-based access controls (RBAC)

• Multi-factor authentication (MFA) for administrative accounts

• Principle of least privilege for production access

• Environment separation between development and production systems where appropriate

Source Code & Development Practices

Source code is maintained in private GitHub repositories with controlled access policies.

Our development workflow includes:

• Branch-based development

• Credential and secret management practices

• Limited production access

• Dependency and package management monitoring

• Secure handling of API keys and integration credentials

We use modern software development tools including Visual Studio Code and AI-assisted development tools to improve productivity and software quality. AI-generated code is reviewed by engineers prior to deployment.

Integrations & Automation

We use trusted third-party automation and integration platforms including Zapier and Make to support workflow automation and client integrations.

Integrations are configured using:

• Restricted API credentials

• Scoped permissions where supported

• Encrypted transport protocols

• Access controls limiting administrative access

  
  

Identity & Corporate Systems

Corporate communications and collaboration are managed through Microsoft 365.

We enforce:

• Multi-factor authentication

• Managed user accounts

• Password and access management policies

• Controlled onboarding and offboarding procedures

Data Handling

We work to minimize storage and retention of sensitive customer information whenever possible.

Where client data is processed or stored:

• Access is restricted to authorized personnel

• Data transmission is encrypted

• Production credentials are separated from development workflows

• Backups and recovery procedures are implemented where appropriate

  
  

Monitoring & Reliability

We maintain operational monitoring and logging practices designed to support:

• System availability

• Incident investigation

• Operational troubleshooting

• Backup and recovery activities

  
  

Compliance Approach

We support reasonable client security and compliance requirements and can work with customers on:

• NDA and confidentiality requirements

• Vendor security questionnaires

• Data handling expectations

• Access management procedures

At this time, we do not represent that we maintain formal certifications such as SOC 2, ISO 27001, HIPAA, or PCI compliance unless explicitly stated in a client agreement.

Responsible Security Practices

Security is an ongoing process. We periodically review our infrastructure, tools, integrations, and operational procedures to improve security posture and reduce operational risk.